网络运维团队终于有了能看懂AI决策的工具——LLM把SHAP的复杂特征交互翻译成自然语言，做网络AI可解释性的开发者可以直接参考这个框架。
该论文提出一个结合大语言模型（LLM）和SHAP特征交互的生成式可解释AI框架，专为下一代网络运维设计。传统XAI方法输出技术性强，非专家难以理解，而该框架通过结构化提示融入互特征交互数据，生成自然语言解释。在光传输质量估计用例中，人类评估者验证其解释有用性提升12.2%，范围提升6.2%，正确率达97.5%。这解决了网络AI模型黑箱问题，让运营商能信任并采纳AI决策。
Generative Explainability for Next-Generation Networks: LLM-Augmented XAI with Mutual Feature Interactions
As artificial intelligence and machine learning (AI/ML) models become integral to network operations, their lack of transparency poses a significant barrier to operator trust. Existing explainable artificial intelligence (XAI) techniques often fail to bridge this gap for non-specialists, producing technical outputs that are difficult to translate into actionable insights. This paper presents a framework specifically designed to address this shortcoming. It leverages a moderately sized large language model (LLM) and extends beyond the standard use of SHapley Additive exPlanations (SHAP) feature influence values. The framework employs a structured prompt enriched with mutual feature interaction data to generate human-understandable natural language explanations. To validate our framework, we performed an empirical evaluation on an optical quality of transmission (QoT) estimation use case with human evaluators. We collected independent performance evaluations from specialists, which showed a high inter-evaluator agreement. Compared to a state-of-the-art baseline that uses only SHAP feature influence values in a straightforward prompt, our approach improves the explanation usefulness and scope by 12.2% and 6.2%, while achieving 97.5% correctness.