这篇论文用真实数据告诉你哪些公司在用ChatGPT、谁在用、用来干嘛，比拍脑袋靠谱多了。
一项研究通过链接ChatGPT Enterprise账户记录与员工角色、任务分类及上市公司财务数据，分析了截至2026年3月的企业AI采用情况。样本涵盖6个月采用期内的1500多家组织和超过1700万条消息。研究发现，ChatGPT Enterprise使用量快速增长，既有新企业加入，也有现有用户提高使用强度。美国上市公司的采用集中在规模更大、市值更高、研发和销售管理费用更密集的企业。使用强度在早期职业员工中尤其高，任务覆盖写作、技术工作、沟通和信息综合。
How Organizations Use AI: Evidence from ChatGPT
We study how organizations use frontier generative AI by linking ChatGPT Enterprise account records to usage, worker roles, task classifications, and public-company financial data through March 2026. These linked data enable a privacy-preserving analysis of adoption, worker roles, and message-level tasks at scale: for instance, the worker-level sample we analyze at the six-month adoption horizon includes over 1,500 organizations and over 17 million messages. We document four facts about enterprise AI adoption and use. First, ChatGPT Enterprise usage has grown rapidly due to a combination of new firm adoption and growing intensity among existing adopters. Second, U.S.-based public company adoption is concentrated among larger, more valuable, and more R&D- and SG&A-intensive firms. Third, active use within adopting firms spans job functions and seniority levels, with especially high usage intensity among early-career workers. Fourth, ChatGPT Enterprise usage encompasses a broad range of knowledge work tasks, including writing, technical work, communication, and information synthesis. In aggregate, these results suggest that firms differ widely in the speed, breadth and purpose of their enterprise AI adoption, and that they are still actively learning how to integrate AI into organizational workflows.