精选理由
Fanatics用AWS做了多代理客服系统，能解决各州规则和流量问题，比普通客服好用多了。
Fanatics Betting and Gaming利用AWS构建多代理客服系统，应对体育博彩各州特定规则；该系统支持实时负责任博彩功能，提升客户服务效率；面对大型赛事期间流量高峰，系统能高效处理复杂问题。
原文 · AWS Machine Learning Blog
How Fanatics Betting and Gaming built a multi-agent customer support system
Fanatics Betting and Gaming built a multi-agent customer support system on AWS to handle the complexity of sports betting: state-specific rules, real-time responsible gaming, and traffic spikes during major sporting events. This post walks through the architecture, the AWS services involved, and the patterns for your own multi-agent support solution.