BPMN4CAI让企业能更精准建模动态对话AI，比传统BPMN更适合复杂业务场景。
BPMN4CAI是针对动态对话AI的BPMN标准扩展。该研究通过设计科学研究方法开发，包含专门组件。案例研究证明其适用于企业环境中的对话AI系统。该框架支持自适应决策和透明交互。
BPMN4CAI: A BPMN Extension for Modeling Dynamic Conversational AI
Conversational AI systems, such as chatbots and virtual assistants, are becoming increasingly important to digital business processes. However, the established Business Process Model and Notation (BPMN) standard faces challenges when representing dynamic, context-sensitive interactions. This paper addresses this methodological and practical research gap by developing a standard-compliant BPMN extension (BPMN4CAI). Using Design Science Research methodology, this paper develops an approach that systematically extends existing BPMN elements and incorporates specialized components. The applicability and relevance of the BPMN4CAI framework are demonstrated and evaluated through a case study. The results show that the BPMN4CAI extension facilitates adaptive decision-making processes, robust context management, and transparent interactions for Conversational AI within business processes.