Fish Audio 与 SkillNet 合作推出 Voice Operator Agents 电话语音智能体
Fish Audio 的 Live 3 全双工模型配上 SkillNet 的技能,可以让智能体直接替你接公司电话,还能克隆你的声音、防诈骗、办预订。比起只能按轮次对话的语音方案,它能处理打断和口头反馈,做客服自动化的团队可以试试。
Fish Audio 宣布与 SkillNet 合作,将 Live 3 全双工语音模型接入 SkillNet 平台,发布 Voice Operator Agents 技能,可让智能体从上线第一天起自动接听企业电话。全双工架构专门针对电话场景设计,能处理停顿、打断和“嗯”“好的”这类口语反馈。
Voice Operator Agents 支持用企业自选或克隆的音色接听来电,基于企业自有数据回答问题,还能做诈骗电话筛查、处理预订和客户支持。本次合作共向 SkillNet 带来五个技能,语音接听是其中之一。
电话是语音智能体公认的最难场景,Live 3 直接以电话业务为核心卖点,面向中小企业提供可落地的自动接听方案。
Phone calls are the hardest test for a voice agent: pauses, interruptions, “mm-hmm.” That’s what our Live 3 full-duplex model is built for. Build a realtime voice agent with @AgentSkillNet 's Voice Operator Agents skill, powered by Fish Audio. Live from Day 0. 🐟 SkillNet @AgentSkillNet Introducing the SkillNet × @FishAudio collab. We've partnered with Fish Audio, whose open-weight voice model has topped multiple benchmarks, to bring five powerful skills to SkillNet. Among them, Voice Operator Agents can run your business's phone line autonomously: answering calls in your chosen or cloned voice, grounded in your business's own data, screening for scams, and handling bookings and customer support. 🔗 View Quoted Tweet📊 1 ⚡
This report is categorized under AITOP's "Products" desk, focusing on US frontier AI labs and Silicon Valley technology leaders. Within our cross-regional analytical framework, it directly maps to AI developer toolchains, coding agents, and engineering workflows. Key entities and technical topics under continuous tracking include Fish Audio, SkillNet, 语音智能体, Live 3.
Source attribution: curated from Fish Audio (@FishAudio). Cross-source corroboration: 2 independent sources have covered this development (including TestingCatalog), confirming industry-wide signal strength.
- TestingCatalog18:56Source