ElevenLabs Announces Fine-tuning, Interaction Engine and ElevenAI Assistant
The routing approach in the Interaction Engine — mixing cheap and frontier LLMs within one call — signals where voice agent economics are heading and gives enterprises a template for cutting token costs. Teams building customer-support or phone-based agents should evaluate the fine-tuning programme, since tailored speech models on proprietary data remain rare. The announcements also mark a direct rivalry with OpenAI's realtime voice stack and general work assistants like Granola or Wispr Flow.
