Harvey turns gross margins from -50% to positive in one quarter
The margin turnaround came from engineering levers — routing, harness optimisation and post-training — rather than pricing hikes, which is a playbook other AI startups can copy. Teams building on rented frontier models should take note of the argument that custom models, harnesses and evals are becoming core company assets. The spend-control tooling Harvey shipped, like per-matter cost attribution, is also directly relevant to any B2B AI product managing enterprise budgets.
