LangChain 网络研讨会：语音 Agent 生产环境评估的三个维度
As more global teams move voice agents from experimentation into production, evaluating whether a ca...
LangChain 把语音 Agent 评估拆成执行、结果、体验三块，正在做电话机器人或语音客服的朋友可以听听这场研讨会。
LangChain 宣布举办一场网络研讨会，主题是生产环境语音 Agent 的评估方法。研讨会把评估拆成三个维度：执行（Execution）检查 Agent 是否正确遵循指令并调用工具；结果（Outcomes）检查交互是否达成业务目标；体验（Experience）检查对话是否快速、清晰、自然。LangChain 指出，仅判断一通电话是否成功已经不够，Agent 可能正确执行指令却带来糟糕的对话体验，或完成任务却没实现业务目标。报名地址为 events.langchain.com。
As more global teams move voice agents from experimentation into production, evaluating whether a ca...
As more global teams move voice agents from experimentation into production, evaluating whether a call “worked” is no longer enough. A voice agent can follow instructions correctly and still create a poor user experience. Or it can complete a task without achieving the intended business outcome. In our upcoming webinar, we’ll break evaluation into three dimensions: - Execution: Did the agent follow its instructions and use tools correctly? - Outcomes: Did the interaction actually achieve its goal? - Experience: Was the conversation fast, clear, and natural? Join us to learn how to build a more complete evaluation approach for production voice agents. Register: events.langchain.com/register/emea-… 💬 5 🔄 0 ❤️ 3 👀 2215 📊 5 ⚡
