SeatGeek用AI代理自动化50%IT请求
SeatGeek用Serval自动化IT工作，让技术专家转向更有价值的业务问题，零裁员还增加了招聘。
SeatGeek使用Serval在60天内自动化了50%的IT请求。该公司构建了132个自动化流程，在8周内完成。IT工程师被重新部署到业务团队中担任嵌入式合作伙伴，零裁员，今年招聘已超过去年全年。
I keep saying the real upside of AI agents is giving your most technical people their time back. SeatGeek automated 50% of its IT requests in 60 days with @getserval . Its IT engineers now work inside business teams as embedded partners. Zero layoffs, and hiring this year is already ahead of all of last year. Your browser does not support the video tag. 🔗 View on Twitter Jake Stauch @jakeserval I was on @CNBC Squawk Box with one of our customers, @JackGretz , the CEO of @SeatGeek to talk about how they used Serval to eliminate the ticket backlog and redeploy their engineers as embedded business partners. ⚡ 50% of IT requests automated in first 60 days ⚡ 132 automations built in 8 weeks ⚡ Zero layoffs. Hiring this year already ahead of all of last year ⚡ IT time redeployed to solve harder problems When you automate the low-hanging tasks, the support requests and the password resets, you can take the most technical people in your organization and deploy them into work that's more productive than what they were doing before. Full clip below. 👇 @getserval Your browser does not support the video tag. 🔗 View on Twitter 🔗 View Quoted Tweet 💬 0 🔄 0 ❤️ 2 👀 537 ⚡
