Chatbase 把客户体验 AI 智能体从概念落地为完整平台，做客服或品牌运营的团队可以直接参考其架构，尤其是 Firecrawl 提供实时数据支撑这一点值得关注。
Chatbase 宣布年经常性收入（ARR）突破 1000 万美元，并推出面向客户体验的 AI 智能体平台。该平台类似 Claude Code 对编程智能体的支持，为模型提供上下文、工具、工作流、护栏和人工介入系统，使 AI 智能体成为品牌的最佳代言人。Firecrawl 为其提供干净的网页数据，用于智能体入职和训练，确保智能体始终基于最新的品牌和产品知识。Chatbase 的目标是超越单纯的问题解决，在多个渠道上为客户提供最佳体验。创始人 Yasser 表示，这是他从第一天起就痴迷的里程碑，并计划向 1 亿美元 ARR 迈进。
Huge congrats to the @chatbase team 🔥 Firecrawl powers Chatbase with clean web data for onboarding...
Huge congrats to the @chatbase team 🔥 Firecrawl powers Chatbase with clean web data for onboarding and AI agent training, so their agents are always grounded in the latest brand and product knowledge. Yasser @yasser_elsaid_ We just crossed $10M in ARR at @Chatbase ! 🎉 🎉 And today, we're launching Chatbase as the full harness for customer-facing AI agents. Similar to how Claude code is a harness for coding agents, Chatbase is the harness for customer experience agents. That means we give the model the context, tools, workflows, guardrails, and human-in-the-loop systems to be the best ambassador for your brand. It's going beyond just solving issues and is giving your customers the best experiences across every channel. This is a milestone I have been thinking about and obsessed with since day 1, and I am super excited to bring my vision for customer facing agents to life with Chatbase. Thank you to every one of our customers and to the amazing Chatbase team for getting us here! Next stop: $100M ARR Your browser does not support the video tag. 🔗 View on Twitter 🔗 View Quoted Tweet 💬 3 🔄 1 ❤️ 17 👀 1874 📊 5 ⚡