Inworld收购Ultravox语音代理平台
Inworld收购Ultravox,整合语音理解和对话处理能力,让AI代理能更好跟随对话并恰当回应。
Inworld收购实时语音代理平台Ultravox,现有客户立即升级至Realtime TTS-2语音。现有语音ID无需迁移或代码变更,无额外成本。开发者可通过自然语言指令控制代理语速和语调,支持复杂步骤解释和客户安抚等场景。Ultravox团队将加入Inworld继续开发平台。
Inworld is acquiring Ultravox, the platform for building real-time voice agents. Existing customers get an immediate upgrade: built-in Inworld voices move to Realtime TTS-2.
According to Inworld, existing voice IDs keep working, with no migration, code changes or additional cost for the upgrade.
Developers can also direct how an agent speaks using natural-language instructions. A support agent could slow down while explaining a complicated step, then use a warmer tone when reassuring a customer.
The acquisition brings Ultravox’s speech understanding and handling of conversational turns and interruptions together with Inworld’s voice models. Members of the Ultravox team are joining Inworld and will continue developing the platform.
A useful combination for building agents that can follow a conversation and respond with the right delivery.