Ethan Mollick 引用 90 年代复印机维修民族志谈 AI 取代工作
Mollick 拿 90 年代复印机维修工的研究聊 AI 会不会抢工作,讲清了隐性知识这事,最后反转也挺有意思。
Wharton 教授 Ethan Mollick 在 X 上发文,讨论 AI 取代劳动者的话题。他引用了一项 1990 年代关于复印机维修技师的民族志研究,指出真实工作充满临场应变,且大量依赖非正式、记录不完善的隐性知识。他也补充说明,这项工作最终仍被技术大幅淘汰。
When people talk about AI easily replacing workers, I think about this ethnography of copier repair technicians in the 1990s.
You see how work is complicated and improvised by workers and informal and badly documented.
(But eventually technology did largely eliminate this job) https://t.co/DHGW060pUK