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U Mobile 基于 Amazon Bedrock AgentCore 构建电信智能体运营平台 AiDaH

How U Mobile built agentic telco operations with Amazon Bedrock AgentCore

官方一手AWS Machine Learning Blog@Jin Tiong Lim
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马来西亚运营商 U Mobile 用 Amazon Bedrock AgentCore 做了个能自己干活的智能体平台 AiDaH，上线 9 个月工单少了 84.5%，电信行业的可以看看怎么落地。

马来西亚 5G 运营商 U Mobile 在 Amazon Bedrock AgentCore 上搭建了智能体运营平台 AiDaH。该平台上线 9 个月后已覆盖 6 个部门的 150 多个运营场景，可自主执行电信运营任务而非仅提供建议。工单量最高减少 84.5%。

Image · AWS Machine Learning Blog
Original · AWS Machine Learning Blog

How U Mobile built agentic telco operations with Amazon Bedrock AgentCore

U Mobile, Malaysia's newest 5G network provider, built AiDaH, an agentic AI operations platform on Amazon Bedrock AgentCore that moves beyond AI assistance to autonomous action across telco operations. Nine months after production launch, AiDaH handles over 150 operational scenarios across six divisions, cutting trouble tickets by up to 84.5%.

#Amazon Bedrock#AgentCore#U Mobile#智能体#电信运营

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