Products

OpenAI 推出 ChatGPT Businesses 功能,商家可认领自己的业务

Why we picked it

OpenAI 让商家直接认领 ChatGPT 里的业务主页,还能挂一个自动答客户问题的 Business Agent。有点像当年认领 Google 商家页,做本地生意或帮商家做 AI 运营的朋友可以先看看自己的店在不在里面。

OpenAI 上线 beta 版 Businesses in ChatGPT,商家可以认领(claim)自己的业务,管理在 ChatGPT 中的信息展示,并获得用户互动数据洞察。

Body

符合条件的商家还能构建 Business Agent(商业智能体),用于自动回答顾客提问,帮助用户了解商家提供的产品和服务。这意味着 ChatGPT 正从单纯的对话工具向商家服务平台延伸,商家可以主动控制自己的信息呈现方式,而不是被动依赖模型训练数据。

对商家而言,这类似于早期 Google 商家资料(Google Business Profile)的认领机制,只是发生在对话式 AI 入口上。对开发者来说,为商家搭建 Business Agent 可能成为新的服务需求;对本地生活与电商类企业,这是获取 ChatGPT 流量的新渠道。

Original · Greg Brockman

claim your business on ChatGPT and engage with customers in new ways: OpenAI @OpenAI Now in beta: Businesses in ChatGPT. Claim your business, manage your information, and get insights on how people engage with you. Eligible businesses can also build a Business Agent to answer customers’ questions and help them explore what you offer. openai.com/index/introduc…

Industry Coordinates & Source Verification

This report is categorized under AITOP's "Products" desk, focusing on US frontier AI labs and Silicon Valley technology leaders. Within our cross-regional analytical framework, it directly maps to AI developer toolchains, coding agents, and engineering workflows. Key entities and technical topics under continuous tracking include ChatGPT, OpenAI, Business Agent, 商家服务.

Source attribution: curated from Greg Brockman (@gdb).