这篇论文把人机交互个性化的伦理风险讲得很透,框架和风险分析都很系统,做机器人交互设计的人值得参考。
该论文提出了基于生命周期和上下文敏感的个性化人机交互框架,结合短期/长期与开放域/封闭域交互特征。对自主性侵蚀、有偏用户建模、操纵、非人化和隐私侵犯5类伦理风险进行整合分析。将风险洞察转化为具体设计建议,并列出开放研究挑战。
Responsible Personalisation: The Double-Edged Sword of Personalisation in Human-Robot Interaction
While personalisation is becoming a defining capability in human-robot interaction (HRI), the existing literature on responsible personalisation remains fragmented, offering isolated accounts of ethical risks without a structured understanding of how they emerge across interaction contexts. This gap is particularly critical in HRI, where robots' embodiment and social presence can amplify and reshape such risks or generate new types of risks. We present a lifecycle-based and context-sensitive framework for personalised HRI, grounded in an embodiment-aware perspective. The framework combines stages of the personalisation process with interaction characteristics (short-term vs. long-term, open-domain vs. closed-domain), enabling systematic analysis of how risks arise and evolve. Building on this, we conduct an integrative analysis of key ethical risks, including autonomy erosion, biased user modelling, manipulation, dehumanisation, and privacy violations, and examine how they manifest across contexts. We translate these insights into actionable design recommendations and outline open research challenges. By structuring both the design space and risk landscape of personalised HRI, this work provides a foundation for more systematic, transparent, and ethically grounded approaches to personalised robot behaviour.