Cars24借助OpenAI语音和聊天代理处理百万分钟对话

How Cars24 scales conversations and builds faster with OpenAI

精选理由

Cars24用OpenAI做了语音和聊天代理,每月处理百万分钟对话,还能捞回12%丢掉的客户线索,挺实在的。

AI 摘要

Cars24使用OpenAI驱动的语音和聊天代理,每月处理超过100万分钟的对话。该系统成功帮助团队回收了12%的流失线索。该公司正将基于智能体的工作流推广到全公司各部门。

原文 · OpenAI Blog

How Cars24 scales conversations and builds faster with OpenAI

Cars24 uses OpenAI-powered voice and chat agents to handle 1M+ monthly conversation minutes, recover 12% of lost leads, and bring agentic workflows to teams across the company.