IndustrySelected
德国电信客服采用ElevenLabs，语音质量决定AI代理成败
Why we picked it
德国电信把客服语音换成ElevenLabs了，效果不错，更多用户愿意让AI直接解决问题，你不想看看吗？
德国电信在客服运营中采用ElevenLabs。语音质量成为用户是否继续与ElevenLabs的AI代理交谈的关键。ElevenLabs官方称，现在有更多客户让AI代理端到端解决咨询问题。
Original · ElevenLabs
Deutsche Telekom also uses ElevenLabs in its customer service operations, where voice quality decides whether a customer stays on with an AI agent. A greater share of customers now give the agent a chance to resolve their questions end to end.📊 2 ⚡
Industry Coordinates & Source Verification
This report is categorized under AITOP's "Industry" desk, focusing on Europe's AI governance and technology ecosystem. Key entities and technical topics under continuous tracking include ElevenLabs, Deutsche Telekom, speech synthesis, AI customer service.
Source attribution: curated from ElevenLabs (@elevenlabsio).
