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德国电信客服采用ElevenLabs,语音质量决定AI代理成败

Deutsche Telekom also uses ElevenLabs in its customer service operations, where voice quality decide...

精选理由

德国电信把客服语音换成ElevenLabs了,效果不错,更多用户愿意让AI直接解决问题,你不想看看吗?

AI 摘要

德国电信在客服运营中采用ElevenLabs。语音质量成为用户是否继续与ElevenLabs的AI代理交谈的关键。ElevenLabs官方称,现在有更多客户让AI代理端到端解决咨询问题。

原文 · ElevenLabs

Deutsche Telekom also uses ElevenLabs in its customer service operations, where voice quality decide...

Deutsche Telekom also uses ElevenLabs in its customer service operations, where voice quality decides whether a customer stays on with an AI agent. A greater share of customers now give the agent a chance to resolve their questions end to end. 💬 2 🔄 0 ❤️ 4 👀 743 📊 2 ⚡

德国电信客服采用ElevenLabs,语音质量决定AI代理成败 · AI 热点