看看Kavak怎么让AI智能体卖车、放贷、培训技师，95%业务自动化，还砍掉两年架构从零再来，很敢。
Kavak的AI智能体已处理约95%的交互和交易，NPS提升3倍，销售转化率翻倍，保修成本下降26%，车贷审批不到3分钟。CPO Alejandro Maza在a16z播客中称，多数公司采用AI只是把煤机换成电机，只能带来6%的效率提升。他主张像当年围绕发电机重建工厂一样，彻底重构公司流程。Kavak为此推翻了两年架构，并在墨西哥一个城市六周内实现1.5倍利润。
Thomas Edison's dynamo electrical generators could've powered Ford's factory 40 years before Ford bu...
Thomas Edison's dynamo electrical generators could've powered Ford's factory 40 years before Ford built it. Kavak CPO & AI Officer Alejandro Maza says AI adoption today is stuck in the same gap: "The way people adopted electricity was, 'I'm gonna leave my factory, four floors, shafts and belts, and just change my coal engine for an electric engine.' This will bring you benefits, yes, but like 6% more efficiency." "What needed to be done was destroy that factory... redesign your whole factory around dynamos and electricity. And then you get the improvement in productivity that powered the US during the 20th century." "The same is happening again today. People want to adopt AI, but they're not willing to redesign the whole company." @alehandromz Your browser does not support the video tag. 🔗 View on Twitter a16z @a16z AI agents at Kavak sell the cars, underwrite the loans, coach the mechanics, and in one Mexican city, run the entire operation. The Latin American used-car marketplace bet on agents three years ago. Today ~95% of interactions and transactions run end-to-end on AI: NPS tripled, sales conversion doubled, warranties down 26%, car loans approved in less than three minutes. CPO & AI Officer Alejandro Maza joins a16z's Angela Strange and Gabriel Vasquez on how they pulled it off, why adoption without redesign fails, and why they deleted two years of working architecture to start over. 00:00 Intro 01:03 ML before transformers 02:23 Kavak's agent-per-customer architecture 04:59 Three bets: redesign the company, build superhuman agents, change the metrics 10:49 Agents with 2.1x conversion 14:23 Car loans approved in minutes 16:13 1.5x profits in a real city in six weeks 20:13 "Jedi Academy": training mechanics to ship agents 28:44 Destroying two years of work 32:52 Ford's factory: why adoption isn't enough 34:45 Advice for founders @alehandromz @astrange @GEVS94 Your browser does not support the video tag. 🔗 View on Twitter 🔗 View Quoted Tweet 💬 1 🔄 3 ❤️ 27 👀 8956 📊 4 ⚡