Outset创始人分享如何创建AI主持研究类别，以及如何从AI访谈扩展到客户模拟。
Outset(YC W23)开发的AI客户研究平台已被Google、Microsoft和Nestlé等公司使用。其AI面试官已进行了数百万次对话，结合了调查的规模和一对一访谈的深度。公司新推出的Simulations Lab和Digital Twins功能可模拟客户，获取从信息传递到新产品定价的反馈。
Outset (YC W23) is building an AI customer research platform used by companies like Google, Microsof...
Outset (YC W23) is building an AI customer research platform used by companies like Google, Microsoft, and Nestlé. Its AI interviewers have now conducted millions of conversations, giving companies the scale and speed of a survey with the depth of a one-on-one interview. In this founder fireside, @OutsetAI co-founder and CEO @AaronLCannon sits down with YC's @harjtaggar to talk about building a product before the market was ready for it, how they helped create the category of AI-moderated research, and what comes next. Aaron shares how they're expanding beyond interviews with Outset's new Simulations Lab and Digital Twins, which let companies simulate their customers and get feedback on everything from messaging and pricing to new products. 00:24 — What Outset Does 01:18 — Building a Category Before the Market Was Ready 06:31 — Landing the First Enterprise Customer 08:14 — How Better AI Models Changed the Product 12:57 — When the Market Finally Caught Up 14:45 — From AI Interviews to Customer Simulations 19:40 — Aaron’s Path to Becoming a Founder Your browser does not support the video tag. 🔗 View on Twitter 💬 7 🔄 4 ❤️ 32 👀 7038 📊 9 ⚡