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Meta unveils AI agent Muse for WhatsApp tasks

Muse can shop, write emails, and negotiate prices for users, all through WhatsApp

Why we picked it

Meta's new AI agent Muse can handle shopping and payments through WhatsApp, offering a more integrated experience compared to OpenAI's ChatGPT, which discontinued its direct checkout feature.

Meta has introduced Muse, an AI agent that can shop, write emails, and negotiate prices for users through WhatsApp.

Body

The agent includes a payment feature via Stripe's Link and is monitored by a security agent called Sentinel before actions are sent to the internet.

This follows OpenAI's decision to stop its direct checkout feature in ChatGPT.

Original · Decoder

Muse can shop, write emails, and negotiate prices for users, all through WhatsApp

Meta unveils Muse, an AI agent that books travel, handles purchases, and sends emails through WhatsApp, complete with a payment feature that runs through Stripe's Link. That puts Meta ahead of OpenAI, which stopped its direct checkout feature in ChatGPT. A separate security agent called Sentinel monitors every action before it reaches the internet. The article Muse can shop, write emails, and negotiate prices for users, all through WhatsApp appeared first on The Decoder .

Industry Coordinates & Source Verification

This report is categorized under AITOP's "Models" desk, focusing on US frontier AI labs and Silicon Valley technology leaders. Within our cross-regional analytical framework, it directly maps to US-China foundation model benchmarks and commercialization comparison. Key entities and technical topics under continuous tracking include Muse, Meta, AI agents, WhatsApp.

Source attribution: curated from Decoder (@Jonathan Kemper). Cross-source corroboration: 11 independent sources have covered this development (including The Rundown AI, IT之家, shao__meng), confirming industry-wide signal strength.