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重要 AI 客户数天内从 Anthropic 转向 OpenAI

Why we picked it

有客户几天内就从 Anthropic 换到 OpenAI,CIO 们都说想保留随时换供应商的自由,这揭示了模型行业没什么忠诚度

据 The Information 记者 Laura Bratton 报道,一家重要的 AI 客户在几天内从 Anthropic 切换到了 OpenAI,切换耗时比当初谈合同还短。多位 CIO 表示,切换成本低是他们想要的灵活性来源,不愿被单一模型供应商绑定。报道指出,如果供应商走错一步棋,在没有品牌忠诚度的情况下可能失去大量客户。

Original · The Information

A major AI customer switched from Anthropic to OpenAI in just days, faster than it took to negotiate the contract.

The Information's @LauraBratton5 explains what low switching costs could mean for both companies.

“The switching cost is lower, and that's what I hear from every CIO I talk to, is they want flexibility. They don't want to be beholden to one model provider.”

“If they make a wrong move, they could risk losing a substantial part of their customer base if there's no brand loyalty.”

Full story: https://t.co/r1EzWFzViX