#customer service

2 stories · 0 in 7 days · 0 in 30 days

AI integration 1 brand engagement 1 Genesys 1 heritage brands 1

Stories, products and papers tagged "customer service", newest first.

Sep 15

Chinese contentGenesys CEO explains personal AI's role in future brand engagement

Tony Bates from Genesys talks about how personal AI can fix broken systems and build trust with customers.

#Genesys #customer service #brand engagement

Tech in Asia@Gilang KharismaSource

Sep 11

Industry China to ASEAN10:53

Chinese content老牌品牌如何将AI融入客服

朋友，老牌品牌怎么用AI做客服？比如菲律宾的Makati City Bank，他们用AI聊天机器人处理常见问题，还分析客户反馈，提升效率。

#customer service #heritage brands #AI integration

Inquirer: Business@NewsPublishSource