福特AI替代工程师失败,重新雇佣350人修复质量危机

Another case of what I call The Klarna Effect.

精选理由

福特用AI替代工程师,结果质量崩了,不得不请回350人。看看现实版AI翻车案例,老板还嘴硬说AI要取代一半白领。

AI 摘要

福特硬件工程副总裁承认,公司错误地认为AI和调整后的设计需求能产出高质量产品,导致2020年以来裁员超过5000人后,今年召回汽车数量居美国车企首位。为弥补损失,福特重新雇佣、新聘或晋升了350名经验丰富的工程师。JD Power质量排名中,福特近20年来首次登顶,但仅在召回人类工程师之后。CEO Jim Farley仍坚持AI将取代美国一半白领,尽管实际案例证明AI无法替代350名工程师而不导致产品崩溃。

原文 · Gary Marcus

Another case of what I call The Klarna Effect.

Another case of what I call The Klarna Effect. Hedgie @HedgieMarkets 🦔Ford admitted it had to rehire engineers after replacing them with AI systems that couldn't do the job. The company's VP of hardware engineering said they mistakenly believed AI and adjusted design requirements would produce a high-quality product. Ford has cut over 5,000 workers since 2020 and recalled more cars than any other US automaker this year. The company rehired, newly hired, or promoted 350 experienced engineers to fix the damage. CEO Jim Farley has said AI will replace half of all white-collar workers in the US. My Take Ford fired the engineers, the quality collapsed, and then Ford called the engineers back to fix what broke and train the AI that was supposed to replace them. The VP framed this as a lesson learned. I'd call it something else. Ford planned to use its own employees to build the system that would make them obsolete. The employees left before that could happen. Ford now has the top spot in JD Power's quality ranking for the first time in nearly 20 years, but only after it brought the humans back. The company's response to the whole episode is to add 100,000 more AI-powered tests. Farley still says AI will replace half of white-collar workers. Ford just proved it can't replace 350 engineers without the product falling apart, and the CEO's position hasn't changed. That's the part I can't get past. Hedgie🤗 🔗 View Quoted Tweet 💬 5 🔄 9 ❤️ 57 👀 3359 📊 9 ⚡