Retell 平台 80% 语音通话由 OpenAI 模型驱动
OpenAI models power 80% of calls at voice AI startup Retell
Retell 公开了内部数据:八成通话跑在 OpenAI 模型上,客户解决率超 80%,想了解语音客服选型可以看看。
语音 AI 平台 Retell 披露,其平台上 80% 的通话响应由 OpenAI 模型生成。使用 Retell 的企业客户在通话问题解决率上超过 80%。这组数字显示 OpenAI 模型在语音客服场景中占据主导地位。
OpenAI models power 80% of calls at voice AI startup Retell
Retell said OpenAI models generate responses for 80% of calls on its platform, while businesses using Retell achieve resolution rates above 80%.