ElevenLabs 推出 ElevenAgents Campaign Manager，主打外呼销售自动化
ElevenLabs 把语音 Agent 从单次通话升级成了带目标的持续外呼跟进，每次触达都记得上次聊了什么。做电话销售、预约提醒的团队可以直接拿来替代人工回访，比 Retell 这类单通电话方案更贴近成单流程。
ElevenLabs 发布 ElevenAgents Campaign Manager，定位外呼场景：团队导入联系人名单并设定目标（如获得合格线索或确认预约），系统负责跟进执行。
产品机制上，Campaign Manager 会在一段时间内对每个联系人持续跟进，并在多次触达之间保留上下文，而不是每次通话从零开始。这意味着用户可以中途接话、换话题，下一轮跟进仍能延续之前的对话状态。
该产品切入的是销售外呼与预约确认这类高频、重复的语音工作流，与 Scale AI、Retell 等语音外呼产品形成竞争。对依赖电话触达的销售和客服团队来说，它把对话式 AI 从单次通话延伸到了有目标的跨周期跟进。
Introducing ElevenAgents Campaign Manager, built to help the teams who run outbound campaigns achieve their outcomes. Give it your contacts and a goal, like a qualified lead or a confirmed appointment. It follows up with each contact over time to get there, carrying context between every touch.
This report is categorized under AITOP's "Products" desk, focusing on US frontier AI labs and Silicon Valley technology leaders. Within our cross-regional analytical framework, it directly maps to AI developer toolchains, coding agents, and engineering workflows. Key entities and technical topics under continuous tracking include ElevenLabs, 语音智能体, 外呼营销, 销售自动化.
Source attribution: curated from ElevenLabs (@elevenlabsio).
