思科CX团队的企业级Agent落地经验，对正在或计划将AI Agent投入生产的团队极具参考价值，建议点开了解架构决策和避坑指南。
在Interrupt大会上，思科客户体验部门的首席架构师Carlos Pereira分享了他们如何利用LangChain构建一个AI队友来支持CX团队。该AI队友旨在提升客户支持效率，解决企业级Agent在生产环境中的部署和运行挑战。演讲涵盖了架构决策、经验教训以及大规模运行Agent所需的关键要素。这为其他企业构建和落地AI Agent提供了宝贵的参考案例。
At Interrupt, Carlos Pereira, Fellow and Chief Architect at @Cisco Customer Experience took the stag...
At Interrupt, Carlos Pereira, Fellow and Chief Architect at @Cisco Customer Experience took the stage to share how his team built an AI teammate that supports their CX team. lnkd.in/efzJyVft Watch the full keynote to learn about the architectural decisions, lessons learned, and what it takes to run agents in production at enterprise scale. Your browser does not support the video tag. 🔗 View on Twitter 💬 2 🔄 0 ❤️ 3 👀 1323 📊 3 ⚡