Products

ElevenLabs 推出 Campaign Manager:可设定外呼时段与频次上限

Why we picked it

ElevenLabs 给自家语音智能体加了外呼管控,能限定拨打时段、限制每人呼叫次数,拒接还会自动记录留痕。做电话外呼、回访的团队可以看看,比 Retell、Vapi 这类平台在合规管控上更省心。

ElevenLabs 发布了 Campaign Manager,用于管理语音智能体的外呼活动。用户可以设定智能体可以拨打的具体日期和时段,并为每个联系人设置尝试次数上限。若联系对象提出不再被联系,智能体会停止拨打并记录该请求。

Body

这套功能将合规控制直接内置到外呼工作流中:时段窗口、频次上限、拒接名单都会由系统自动执行,而不是依赖人工监督。对外呼类智能体产品来说,这类设置直接影响能否满足各地区的呼叫限制法规。

ElevenLabs 此前以语音合成闻名,如今正把产品线扩展到完整的对话式语音智能体平台,与 Retell、Vapi 等外呼智能体工具竞争。对运营电话营销或客服回访业务的团队来说,Campaign Manager 提供了统一的频次与合规管控入口。

Original · ElevenLabs

With Campaign Manager, you set the rules for each campaign. Choose the days and hours when your agent can reach out, and cap how many times it tries each person. And if someone asks not to be contacted, your agent stops and logs it.📊 1 ⚡

Industry Coordinates & Source Verification

This report is categorized under AITOP's "Products" desk, focusing on US frontier AI labs and Silicon Valley technology leaders. Within our cross-regional analytical framework, it directly maps to AI developer toolchains, coding agents, and engineering workflows. Key entities and technical topics under continuous tracking include ElevenLabs, Campaign Manager, 语音智能体, 外呼.

Source attribution: curated from ElevenLabs (@elevenlabsio).