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OpenAI 在 ChatGPT 中推出 Businesses 商家资料功能

Introducing Businesses in ChatGPT

Why we picked it

OpenAI 给商家开了个新入口:提交资料就能在 ChatGPT 的回答里带出店名、链接,用户还能直接预订。有点像在 AI 版地图上免费开店,跟 Google 本地搜索抢生意,开实体店的老板和做本地服务的团队可以先去排队。

OpenAI 宣布在 ChatGPT 中上线 Businesses 功能,让商家可以管理自己在 ChatGPT 中呈现的业务信息,把用户的兴趣转化为实际动作。商家提交资料后,当用户在 ChatGPT 中询问相关服务时,结果会带有经过验证的商家名称、简介、地址链接等信息。

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用户与商家资料互动后,可以直接在对话中完成预订或联系商家等后续动作,商家则能获得后台数据,了解自己的信息在 ChatGPT 中的展示情况和互动效果。该功能以免费方式向商家开放,首批在美国内测,覆盖餐饮、美发等本地生活服务类商家。

这与 Google 的本地商户搜索生态形成竞争:ChatGPT 已有大量日常问答流量,商家通过验证资料进入 AI 对话入口,意味着本地生活服务的分发渠道可能从搜索引擎向 AI 对话迁移。对中小商家和本地服务商来说,这是新的获客入口,值得尽早占位。

Original · OpenAI Blog

Introducing Businesses in ChatGPT

Manage your business information, get insights about how your business shows up, and turn interest into action in ChatGPT.

Industry Coordinates & Source Verification

This report is categorized under AITOP's "Products" desk, focusing on US frontier AI labs and Silicon Valley technology leaders. Within our cross-regional analytical framework, it directly maps to AI developer toolchains, coding agents, and engineering workflows. Key entities and technical topics under continuous tracking include OpenAI, ChatGPT, 本地生活服务, AI搜索.

Primary source verification: published directly by OpenAI Blog with first-party authority. Cross-source corroboration: 11 independent sources have covered this development (including Greg Brockman, Blognone, @OpenAIDevs), confirming industry-wide signal strength.