Nia的开发者分享了一个实在的经验：别光自己猜，把产品给付费用户用，他们会告诉你意想不到的正确用法。
Nia（Narrative Intelligence Agent）的开发者发现客户用它完成了许多设计时未预料的场景，这些用例已融入核心产品。作者指出，产品方向无法靠想象预测，必须交给客户实际使用。他特别强调只听取付费客户的反馈，因为免费用户往往只说好话，而付费用户会更认真地表达价值点。
It’s so cool to see customers use your product. With Nia (Narrative Intelligence Agent), we’re seei...
It’s so cool to see customers use your product. With Nia (Narrative Intelligence Agent), we’re seeing customers use it for all sorts of things that we did not expect when starting out. But some of those use cases are now the ones making it into the core product. You just cannot predict it because you cannot predict all future scenarios in your head. You really just have to get it in the hands of customers and see them use it, or have them tell you what they find value in and what they don’t. Such a beautiful process. Also another rule: don’t take feedback from people that don’t pay for your product. Only take feedback from customers. Paying customers will be way more upfront and serious about the value you bring vs friends using your product for free who will always say nice things. 💬 0 🔄 0 ❤️ 2 👀 2408 ⚡